Salesforce Consulting Services

Development and Consulting Services

Empowering businesses with Salesforce—delivering faster workflows, increased efficiency, and enhanced customer satisfaction across industries.

Salesforce Solutions to Streamline, Innovate and Succeed in Business

As organizations strive to enhance customer engagement, streamline operations, and harness data for strategic decision-making, Salesforce offers a powerful platform that can be customized to meet diverse business needs.

By leveraging Salesforce's capabilities, businesses can ensure they are agile and responsive to market changes, optimizing their sales processes and improving customer satisfaction.

In an era where data-driven insights are paramount, Salesforce development not only helps in harnessing this data but also empowers organizations to remain competitive, innovate continuously, and ultimately drive growth.

Custom Solutions, Maxim Impact with Tntra’s Salesforce Services

Tntra’s Salesforce Services are designed to accelerate business growth by integrating solutions for improving customer relationships, workflows, and cloud migrations.

Customize and enhance Salesforce applications to meet specific business needs. We create custom apps, integrating third-party tools, and developing unique workflows that improve operational efficiency. For instance, a healthcare provider might utilize Salesforce development to create a custom patient management system that integrates with electronic health records, allowing staff to track patient interactions seamlessly. Our Salesforce development capabilities include:

  • Product development on lightning platform for ISVs who want to get listed on AppExchange
  • Building salesforce.com connectors for legacy apps
  • Product implementation and support for your customers
  • SFDC production environments and handling datamigration requirements
  • AppExchange development services - assisting clients with packaging, security review, and AppExchange listing

Strategically deploy Salesforce solutions tailored to meet the unique needs of your business. We offer requirements gathering, system configuration, user training, and change management to ensure a smooth transition. For example, a manufacturing company looking to enhance its sales processes might engage implementation services to set up Salesforce Sales Cloud. The implementation team would customize the platform to track leads, manage opportunities, and automate reporting, leading to improved sales visibility and efficiency. Our Salesforce implementation capabilities include

  • Salesforce Product implementation for Sales, Service, Marketing, and Experience Cloud
  • Data migration and integration with legacy apps
  • Customization for automating the business processes which are not achievable through native implementation

Get ongoing support and management of Salesforce environments to ensure optimal performance and alignment with business objectives. We offer system administration, user support, and proactive maintenance. For example, a company might engage a managed services provider to handle routine updates, monitor system performance, and provide training for new users. This allows the business to focus on core activities while ensuring their Salesforce instance remains efficient and effective. Our Salesforce managed services include:

  • Implementation and ongoing management of standard Salesforce and AppExchange solutions in the customer’s production org/environment
  • Custom development to address any gaps between out of the box functionality and business requirements

Ensure the reliability and performance of Salesforce applications before they go live. We offer functional testing, regression testing, and user acceptance testing to identify any issues and verify that the system meets user requirements. For example, a financial services firm might conduct extensive testing of a newly implemented Salesforce feature designed for managing client portfolios. By rigorously testing the feature, the firm can ensure that it functions correctly and meets compliance standards.

  • Salesforce functional testing comprising of unit and process testing
  • Manual and automated testing
  • Tool evaluation and cloud-readiness testing before Salesforce implementation
  • API testing for 3rd party applications

Connect Salesforce with other systems and applications to create a cohesive technology ecosystem. We ensure that data flows seamlessly between platforms, enhancing visibility and operational efficiency. For instance, a retail business might utilize integration services to connect Salesforce with its e-commerce platform and inventory management system. By doing so, they can synchronize customer orders, track inventory levels in real time, and provide better service to their customers. Our Salesforce Integration capabilities include:

  • Integrate Salesforce to other enterprise applications
  • Salesforce integration design
  • Salesforce integration development
  • Integration components testing
  • Integration deployment

Domains

Finance

Healthcare

Banking

E-Commerce

Insurance & Warranty

Configure, Price & Quote

Support Services

Customer Relationship Management

Supplier Management

Data Management

Automation

Data Migration

Marketing

AI

Integration

Salesforce Clouds

Case Study

Our Successful Salesforce Implementations across Industries

Frequently Asked Questions

Salesforce is a leading cloud-based platform that provides CRM, marketing automation, and analytics solutions. It helps businesses streamline operations, improve customer engagement, and drive revenue growth through data-driven strategies.

Tntra offers end-to-end Salesforce consulting services, from implementation to customization and support. Our expertise lies in tailoring Salesforce solutions to align with your unique business needs, ensuring efficiency, scalability, and measurable results.

We specialize in Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and CPQ. Additionally, we offer custom Salesforce development services and Salesforce customization service to address specific business requirements.

Salesforce solutions enable organizations to centralize customer data, automate workflows, and provide real-time insights for strategic decision-making. It empowers businesses to embrace digital transformation by enhancing productivity and improving customer relationships.

Absolutely. Salesforce drives operational efficiency and customer satisfaction by automating manual processes, streamlining workflows, and providing actionable insights. These improvements lead to increased revenue and a higher return on investment.

Tntra employs a collaborative approach, starting with in-depth requirement analysis. Our Salesforce consulting services focus on designing scalable solutions, integrating with existing systems, and providing training and support for a smooth transition.

Salesforce CPQ (Configure, Price, Quote) automates the configuration of complex product offerings, pricing adjustments, and quote generation. This reduces errors and accelerates the sales cycle, leading to better customer experiences.

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